GENERAL PROVISIONS
This privacy policy governs the collection, processing and storage of personal data. Personal data is processed and stored by ECI Enterprise, 51 Greystoke Avenue, Pinner, HA5 5SN, Reg. number: 14649998, email: info@ecienergy.uk, which is the controller of the personal data (hereinafter the controller).
For the purposes of this privacy policy, a data subject means a customer or any other individual whose personal data is processed by the controller.
For the purposes of this privacy policy, customer means anyone who contacts ECI Enterprise via the website of the controller or who browses the website.
The controller complies with the principles relating to the processing of personal data provided by law and processes personal data in a lawful, fair and secure manner. The controller is able to declare that the personal data have been processed in accordance with the law.
COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA
The personal data collected, processed and stored by the controller has been collected electronically, mainly through the website and email.
By providing your personal data, you grant the controller the right to collect, organise, use and administer it, for the purposes set out in the privacy policy. You provide it to the controller directly or indirectly through your use of the website.
As a customer, you are responsible for the accuracy, correctness and integrity of the data you provide. The provision of knowingly false data is considered a breach of the privacy policy. The customer is obliged to notify the administrator immediately of any changes to the data provided.
The controller shall not be liable for any damage or loss caused to the data subject or a third party as a result of incorrect data provided by the data subject.
During your visit to the website, we will track:
- location, IP address and browser type: we use this for statistical purposes,
- the address where we will carry out the work: we will ask you to provide this address so that we can, for example, estimate the cost of travelling to or shipping the equipment.
Some plug-ins integrated into our website may collect data from you. These are managed by third parties and will use the information in accordance with their privacy policies.
Visitors’ comments may be checked by an automated spam detection service.
PROCESSING OF CUSTOMER’S PERSONAL DATA
The controller may process the following personal data of the data subject:
- Name;
- Telephone number;
- Email address;
- Billing address;
- Delivery address;
In addition to the above, the data controller is entitled to collect customer data that is available in public registers.
We need your data in order to:
- fully and correctly respond to your request,
- respond to your requests, including complaints,
- improve our company’s offering,
Members of the administrator team have access to the information you provide. For example, both administrators and managers can access:
- customer information such as your name, email address and billing and shipping details.
Our team members have access to this information to help deliver our services, answer your questions and support you.
By using our site, you consent to the processing of your personal data for one or more specified purposes.
The processing is necessary for the performance of a contract to which the data subject is a party, or in order to take action at the request of the data subject prior to entering into a contract.
Processing is necessary for compliance with a legal obligation to which the controller is subject.
Processing is necessary for the purposes of legitimate interests pursued by the controller or by a third party.
Processing of personal data in accordance with the purpose of the processing:
- Purpose of processing – safety and security
Maximum retention period for personal data – in accordance with the conditions laid down by law. - Purpose of processing – to ensure the operation of our website
Maximum retention period for personal data – erasure at the request of the data subject. - Purpose of processing – customer management
Maximum retention period for personal data – erasure at the request of the data subject.
The controller has the right to share customer’s personal data with third parties such as processors, accountants, transport and courier companies, companies providing transfer services. The controller is responsible for the processing of personal data. The Administrator does not sell the collected personal data to third parties.
The controller processes and stores the customer’s personal data, implementing organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.
COOKIES
As with almost all professional websites, our website uses cookies, which are small files that are downloaded to your computer to improve your experience. This page describes what information they collect, how we use them and why we sometimes need to store these cookies. We will also share how you can prevent cookies from being stored, but doing so may reduce the quality or ‘spoil’ some elements of the site’s functionality. For more general information on cookies, see the Wikipedia article on HTTP cookies.
If you leave a comment on our site, you may agree to your name, email address and website being stored in cookies. This is for your convenience so that you don’t have to fill in your details again when you leave another comment or send an enquiry.
Articles on this website may contain embedded content (e.g. videos, images, links, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited another website.
These websites may collect data about you, use cookies, embed additional tracking by third parties and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged into the website.
Unfortunately, in most cases there are no standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are unsure whether you need them or not, in case they are used to provide the services you use. You can prevent cookies from being set by adjusting the settings on your browser (see your browser’s help for information on how to do this). You should be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will also usually disable certain functions and features of this website. It is therefore recommended that you do not disable cookies.
RIGHTS OF THE DATA SUBJECT
The data subject has the right to access and inspect his or her personal data.
The data subject has the right to be informed about the processing of his/her personal data.
The data subject has the right to have inaccurate data amended or rectified.
If the controller processes the data subject’s personal data on the basis of the data subject’s consent, the data subject has the right to withdraw consent at any time.
To exercise his or her rights, the data subject may contact us at info@ecienergy.uk.
FINAL PROVISIONS
The controller has the right to amend the data protection conditions in part or in whole by notifying the data subjects of the changes via www.ecienergy.uk.